Terms and Conditions

General Ticket Terms and Conditions:

* Payment is due at time of booking.
* Bookings are not confirmed until paid in full. Unpaid bookings will be cancelled
* Cancelled bookings up to 96 hours (4 days) before departure will will incur a $10 fee
* Cancelled bookings less than 96 (4 days) hours before departure will not be refunded
* Cancelled bookings after a trains departure will not be refunded
* If cancelled by the WPR, your tickets will be fully refunded
* Alterations to a confirmed booking will incur a $10 fee
* Check in with a booking is no later than 20 minutes before departure
* eVouchers must be used to make a booking. Presenting a eVoucher at our ticket office will cause delays, and you may be turned away. This will also incur a $20 booking fee.
* Tickets are not transferable. You must ride the Train booked.
* Presenting tickets at our ticket office and asking to ride another train, with incur a $20 booking fee, and you may be turned away.
* For operational reasons, or equipment availability the WPR reserves the right to cancel the train or change details
* The WPR even when previously indicated offers no guarantee of train or locomotive type actually used on a train
* Tickets are not transferable:
– Reselling of tickets is not permitted. Resold tickets will be cancelled and not refunded.
– Tickets can not be used on trains other than that booked.
* Dogs or any other animals are not allowed on any of our sites or any of our trains, except Certified Disability Assist Dogs which are welcome.

By booking a Ticket you agree to these Terms and Conditions

 

Standard terms and conditions for Store Products

  1. By making an order for goods from Weka Pass Railway Inc, the buyer accepts all of the seller’s terms and conditions
  2. Prices and specifications of goods are subject to change without notice
  3. The buyer shall ensure that the goods ordered are fit and suitable for the purpose for which they are required, and the seller is under no liability if they are not
  4. The buyer agrees that the seller has no liability to any purchaser of the goods from the buyer. The buyer’s rights are not assignable without the prior written consent of the seller
  5. Payment in full for goods supplied shall be made by the buyer prior to delivery
  6. Goods returned should be returned in original condition and packaging
  7. A non-refundable charge may be levied if the goods are deemed not faulty
  8. The acceptance of non-faulty goods for return is solely at the discretion of the seller. Non-faulty goods returned may incur a restocking fee up to 20% of the invoiced price. Requests for non-faulty returns must be made within 7 days from date of supply. Software products cannot be returned for credit
  9. The seller shall not be liable for consequential, indirect or special damages or loss of profits under any circumstances
  10. Any warranty will be deemed void if goods are found modified, misused, tampered with or any labels removed/tampered with
  11. Any quotations of delivery times by the seller are made in good faith but are estimates and the seller shall not be bound by such quotation
  12. All courier/freight charges will be the responsibility of the buyer and must be prepaid
  13. Within 7 days of receipt of consignment the buyer must ensure that all goods received are in good order and condition and notify Weka Pass Railway Inc of any defects or damage. Claims after 7 days may not be accepted
  14. Any claims for damage or loss in transit must be made against the carrier
  15. Insurance of goods in transit is the sole responsibility of the buyer
  16. The seller is not responsible for goods damaged or lost in transit. When goods are delivered to the carrier our responsibility ceases
  17. The seller shall not be liable to the buyer for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the goods, where such delay or failure is caused directly or indirectly by an act of God, fire, armed conflict, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or facilities and accidents, interruptions of, or delay in transportation or any other cause beyond the seller’s control
  18. The Title of the goods does not pass to the buyer until the goods are paid for in full
  19. The seller is not liable for any loss, expense or injury due to the use, missuse, failure, fault or defect of the product
  20. The seller is not responsible for:
    • Expectations of the buyer of standards, accuracy, performance or calibration of any product or part that exceeds and/or is not included in the product description or specifications. Please read product details, if in doubt ask
    • The inclusion of any part or product not included in a products description. Please read the product details, if in doubt ask
    • The buyer not reading, or misinterpreting, the product details